Iron Edge

Iron Edge => General Discussion => Topic started by: Lycanus on September 05, 2015, 03:48:43 pm

Title: connection issues
Post by: Lycanus on September 05, 2015, 03:48:43 pm
Maybe u guys can help me explain to the sky fibre why they are idiots, so i phoned about my connection, basically why it keeps dropping is because the lease renewal on the ip? is being declined so it says i still have internet connection but its failing to renew the connection so i have to reset the routers connection for something it should do automatically.


Sep  5 13:48:30 syslog: Clear IP addresses. IP connection DOWN.
Sep  5 13:48:37 syslog: ptm0.1 - WAN link UP.
Sep  5 13:48:37 syslog: Received valid DHCP lease from server.  Connection UP.
Sep  5 13:48:37 syslog: Connection Up. SNO/MAC/IP: [A512157B019292/C03E0FA3FE74/151.228.9.35]
Sep  5 13:49:28 syslog: Connection Up. SNO/MAC/IP: [A512157B019292/C03E0FA3FE74/151.228.9.35]
Sep  5 13:52:13 syslog: No lease renewal received
Sep  5 13:52:30 syslog: Clear IP addresses. IP connection DOWN.
Sep  5 13:52:36 syslog: ptm0.1 - WAN link UP.
Sep  5 13:52:36 syslog: Received valid DHCP lease from server.  Connection UP.
Sep  5 13:52:36 syslog: Connection Up. SNO/MAC/IP: [A512157B019292/C03E0FA3FE74/151.228.9.35]
Sep  5 13:55:44 syslog: Connection Up. SNO/MAC/IP: [A512157B019292/C03E0FA3FE74/151.228.9.35]
Sep  5 13:58:20 syslog: Connection Up. SNO/MAC/IP: [A512157B019292/C03E0FA3FE74/151.228.9.35]
Sep  5 14:00:49 syslog: Connection Up. SNO/MAC/IP: [A512157B019292/C03E0FA3FE74/151.228.9.35]
Sep  5 14:01:13 syslog: Connection Up. SNO/MAC/IP: [A512157B019292/C03E0FA3FE74/151.228.9.35]
Sep  5 14:03:16 syslog: Connection Up. SNO/MAC/IP: [A512157B019292/C03E0FA3FE74/151.228.9.35]
Sep  5 14:04:33 syslog: Connection Up. SNO/MAC/IP: [A512157B019292/C03E0FA3FE74/151.228.9.35]
Sep  5 14:05:46 syslog: Connection Up. SNO/MAC/IP: [A512157B019292/C03E0FA3FE74/151.228.9.35]
Sep  5 14:16:51 syslog: No lease renewal received
Sep  5 14:19:49 syslog: No lease renewal received
Sep  5 14:23:19 syslog: No lease renewal received
Sep  5 14:25:13 syslog: No lease renewal received
Sep  5 14:25:19 syslog: No lease renewal received

if i log into the router and go to connection settings and click disocnect then reconect it comes back up instantly.

The operator had no idea what the fuck this is lol and when she asked a colleague he said he thinks its because i use to much upload and my line cant handle it (i have 9mb upload) but all i do is play wow and use ts and i dont upload anything, so this is obviously bullshit anyone have any idea if using a different router not supplied by sky will fix the lease renewal issue? or is it a fault that is on there end that getting a new router wont fix. because they have supplied a new router of theirs free of charge and it does exactly the same thing.
Title: Re: connection issues
Post by: Vejeta on September 05, 2015, 04:13:06 pm
Having looked at your issues this seems the most helpful option

http://forums.overclockers.co.uk/showthread.php?t=18479728 the link within that forum isnt working so id assumne you to search for the previous firmware version.

Is other threads ive found that say the same but no solutions.

http://www.skyuser.co.uk/forum/sky-broadband-fibre-help/51694-no-lease-renewal-3600-down-600-what-going.html

AND

http://helpforum.sky.com/t5/Archived-Discussions/Fibre-Connection-Issue-gt-Lease-Renewal-Every-30-minutes/td-p/1139578

Try those
Title: Re: connection issues
Post by: Lycanus on September 05, 2015, 05:09:43 pm
okay so basically it could be router firmware, so im just gonna buy an alternate router like rod said , use wireshark to rip my username and password and use that. if i still get this problem then bascialyl im fucked -.- and im just gonna buy a 2ndary dsl line.
Title: Re: connection issues
Post by: Vejeta on September 05, 2015, 05:23:20 pm
Quote from: Lycanus on September 05, 2015, 05:09:43 pm
okay so basically it could be router firmware, so im just gonna buy an alternate router like rod said , use wireshark to rip my username and password and use that. if i still get this problem then bascialyl im fucked -.- and im just gonna buy a 2ndary dsl line.

Either that or some bastard in paignton is getting fibre internet from you for free, as you've probs tried all that also check your channel iirc sky prefers channel 6 or 7
Title: Re: connection issues
Post by: rödhake on September 06, 2015, 05:38:10 am
can u give some more info like

Manufacturer   
Model Number   
Firmware Version   

and i can see what i find

found 1 post about ipv6 connections so if u have it on dissable it
Title: Re: connection issues
Post by: Lycanus on September 06, 2015, 02:06:52 pm
havent disconected for 24 hours yet, and lease renewals are going through, think its fixed. hopefuly.
Title: Re: connection issues
Post by: Vejeta on September 06, 2015, 03:57:08 pm
You do the firmware thing than out of curiosity or did sky fix it?